FAQs

Contact

Reach out to Sara, our customer support manager at support@sneakerdaily.us or visit Contact us page

We aim to respond within 24-48 business hours

Our team is available every day from 9 AM to 5 PM EST

Purchases & Deliveries

Sneakerdaily provides:

  • Free shipping on all orders over $99.
  • 100% Safe and secure checkout with SSL.
  • 1-Year warranty against defects.
  • 30-day money back guarantee
  • Easy order tracking.

Yes, we do. Free shipping with all order over $99.

PROCESSING TIMES:

After receiving the order, we usually take 2-7 days to prepare

SHIPPING TIMES:

  • US: 10-14 Business Days.
  • The rest of the world: 14-21 Business Days.

SHIPPING COST:

  • Standad Shipping:
    • United States: $25
    • The rest of the world: $25.99
  • Free shipping on all orders over $99.

Order Tracking and Incomplete Orders

Track your order here using your order number and email address

Orders with multiple items may ship separately from our warehouses to expedite delivery. If all items aren’t received within 30 business days, contact us for a shipment review.

PROCESSING TIMES:

After receiving the order, we usually take 2-7 days to prepare

SHIPPING TIMES:

  • US: 10-14 Business Days.
  • The rest of the world: 14-21 Business Days.

SHIPPING COST:

  • Standad Shipping:
    • United States: $25
    • The rest of the world: $25.99
  • Free shipping on all orders over $99.

Return & Cancellation

Contact us ASAP to modify orders. Once shipped, order cannot be changed or cancelled.

We offer a 14 days money back guarantee from receipt, with return shipping at expense.

If you have any questions, please do not hesitate to contact us at email: support@sneakerdaily.us. We will respond within 24 hours.